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Happy Tuesday, Reader! When times get hard and uncertain, our instinct is often to retreat. We stay online because it feels safer than showing up in person with all our messy humanity on display. We avoid the discomfort of real conversations about how we're actually doing. We keep our heads down and try to push through alone. But here's what I'm seeing after nearly 20 years of working with small businesses through multiple economic crises: The small businesses doing best in this moment of chaotic uncertainty aren't the ones with the biggest ad budgets or the most sophisticated automation. They're the ones leaning INTO community instead of away from it. The Real Competitive Advantage Is Showing Up for Each OtherI've written before about Placebinding™, the practice of intentionally being where you are, with whoever else is there, in relationship with a community that cannot be replicated online. This isn't networking in the cold, calculating sense. It's the ancient and essential practice of showing up physically for the people who matter. I saw this play out recently at Cordelia, a restaurant in Cleveland, and wrote about it on my Substack. Every person on their team had a recommendation for somewhere else in town to eat, which is exactly what a business rooted in its community looks like. Right now, Placebinding™ is more than just good business strategy. It’s how we get through the hard seasons.Your employees need to see your face and know you're in this with them. Your clients need the reassurance that comes from sitting across a table together, even if it's just for coffee. Your community needs businesses that show up in real life, committed to the place they call home. And you? You need other humans who understand what you're navigating. In person, where someone can look you in the eye and remind you that you're not alone. What Showing Up Looks Like Right NowThis doesn't have to be complicated. In fact, the simpler the better when we're all already stretched thin. Here are some ways to practice Placebinding™ this week:
The businesses that survive hard times are the ones that remember this: We're not building empires. We're building communities. And communities show up for each other, especially when things get difficult. This week, commit to ONE in-person connection. Put it on your calendar right now, before the week fills up with everything else. Your business needs it. And more importantly, your soul needs it. With you in this, Renia C. P.S. - Two on Tuesdays is where my thoughts land once they’ve had time to settle. If you’d like the earlier, less filtered version, come find me on Substack. It’s free to subscribe, and it’s where the Cordelia story started. |
Helping founders and executive teams grow profit and people-focused impact with joy and ease at the center of the strategy. Renia (pronounced REE-nah) Carsillo is the founder of Realign Consulting. She believes her superpowers are pattern recognition and activating change. Since 2008, Renia and her team have helped more than 100 small and mid-sized companies build values-driven, people-first operating models, guided by two proprietary frameworks: Do Better Business™ and Values-Driven Marketing. Renia has worked side by side with impact-driven companies, multinational franchises, and B2B brands in some of the most traditional industries, from industrial manufacturing to government contracting. Her work sits at the intersection of people, systems, and habits. For a business to grow sustainably, these three must constantly realign, because alignment is an ongoing practice.
E67: 3 Founders, 3 Paths to Building a Business That Lasts Three women founders, three very different starts. I sat down with Lisa Council of Mrs. Grout, Stephanie Veraghen of Show Up Awesome, and Stephanie Melvin of Sol to trade the real stories: a layoff two weeks before Christmas, five-year plans for 10 industries, and a corporate exit over integrity. Then we get into funding, how long it took each of us to reach $250k, why we were slow to pay ourselves, and selling from genuine care. Scan...
E66: Values-Driven Marketing in Action with Mrs Grout Founder & CEO Lisa Council Lisa Council, founder of Mrs. Grout, is my longest-term client. We’ve been working together for more than a decade, and in this conversation we talk about how that trust was built, what we’ve learned from each other, and why her new website converts at 20%. Lisa walks through the review program her team runs, the low-cost touches that make customers feel appreciated, and her advice for women building businesses...
Happy Tuesday, Reader! I am writing you from the past. I pen every Two on Tuesdays email you receive from my heart, several weeks in advance of when you receive it. Which means I don't know exactly where things stand as you read this. But, writing from late September, the state of our world feels particularly perilous. So this week, I won’t be sharing any tips or strategies for building your business. Instead, I want to call each of you in. I am here today to ask you to do two very important...